characters converted into cc3+ are blurry.

Votes
0

Product:
Character Creator 3

Version:
3.3

Status:
Not a Bug

Issue 7066

characters converted into cc3+ are blurry.

I converted cc3 characters into cc3+ and they look blurry. I tried all the 3 options(original size, 2k,4k) and all of them have same issue.

OS: Windows 10

Attachment:

technical team.png

Bug

Submitted byElyssa 2020/07/27 07:58:17

COMMENTS (4)

Feedback Tracker Admin 2020/08/14 05:48:10

Hi Elyssa,

After we checked your project.
We confirm the blurry issue is due to UV of CC1 base and CC3 base+ are different.
Please check the attached image.
We suggest you can try to select 4K texture when converting, or if you have buy SkinGen Premium, you can try do the new skin texture.

Calvin
Reallusion.

Attachment:

UV.png

Elyssa 2020/07/28 21:58:16

Private Comment

Feedback Tracker Admin 2020/08/07 08:47:25

Hi Elyssa,

Sorry for the late reply, I've send you the request to download the file.
It need your approval.
Thanks for your help!

Calvin
Reallusion.

Feedback Tracker Admin 2020/07/28 01:43:05

Hi Elyssa,

Thanks for your feedback!
Please send your project before converted to us.
You can upload to cloud service such as GoogleDrive, and attach the download link in your next comment.
You can also set the comment as private if you want.
Thanks for your help!

Calvin
Reallusion.

animatedbeing 2020/07/28 00:50:36

I thin this is related to issue 7059. The problem with the generated normal maps.