29 issues found

3

Votes
Not Reproducible
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
  •  10
  •  2976
Submitted by ahmeepro

0

Votes
Hold
Ever since I have updated to Windows 10 Version 1809, any update to other software or games installation WILL WORK without a problem BUT NOT REALLUSION SOFTWARE.
Even Reallusion Hub DOES NOT WORK as it will usually say "Installation was cancelled. All update process will stop." See attached...More
  •  6
  •  3165
Submitted by dongraphifx

0

Votes
Active
network diagnostic error...More
  •  3
  •  178
Submitted by JoseNLucas

0

Votes
Assigned
I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation.
When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
  •  2
  •  305
Submitted by Plumbmonkey

0

Votes
Closed
I'm doing some mocap work and have found that I can't use the room where my main PC is located because of magnetic interference. I'm therefore using a laptop so I can record in a better location.
I went to install iClone on the laptop but the My Accounts page mentions the following:
"You can...More
  •  2
  •  2981
Submitted by jerome.dipietro

0

Votes
Not Reproducible
When I open Reallusion Hub I get the message "Cannot read rlcontent file" and says "installation not complete"...More
  •  2
  •  568
Submitted by richard.syal

0

Votes
Closed
Hi out there
Reallusion HUB Interface displays in false color.
Please see pic. Error since last Update....More
  •  2
  •  994
Submitted by 2IDs media:design

0

Votes
Closed
I have tried installing CTA3 that I just purchased for the PC using the Reallusion Hub and manually too, but no success.
I am getting the following dialog box using the Reallusion Hub which says:
"Installation was cancelled. All update processes will stop."...More
  •  2
  •  2326
Submitted by dongraphifx

0

Votes
Released
Specs:
I7-10875H @ 2.4GHz
64GB RAM...More
  •  1
  •  345
Submitted by greenwilliesjrsss

0

Votes
Active
It displays the twirling circle suggesting its working, but doesn't download any products or updates.
The settings button(s) in the top right corner are not clickable....More
  •  1
  •  444
Submitted by patster777
1 23