Just installed Hub. iClone tooks 3 tries to install, hub crashed or cancel install, but eventually got installed. CharacterCreator just refuses to install, Hub cancels at the 99% mark...More
I have the current version of the HUB installed, with Crazytalk 7, Character Creator 3, CrazyTalk 8 trial, Cartoon Animator 4 Trial. Every program freezes upon using any open command. Open file, open project, etc. This makes it impossible to open saved projects or create new ones....More
Don't really know since when (few days) , but : the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 ) I can't see it in the task manager or in system tray....More
We need to help! We are having trouble logging into Reallusion. Our goal is to query technical support tickets to verify responses. However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation. When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
Want：Can you tell me how to uninstall headshot-plugin completely. I want to buy this plugin, but it failed to uninstall or install. Background：This plugin has been installed by a exe which from unofficial website, but it reports error series number when I open。 Problem：...More
if i click open in hub it redirect to my document tab instead of opening the software it seems like uninstalled but hub can't read that I can't reinstall it shows already there...More
I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
I had a issue with Iclone 8 and Character creator 4 smart manager stuck on initializing. i put a report for both and decided to uninstall both and reinstall. The problem is that reallusion hub wont let me uninstall any programs/plugins. (I uninstall and redownloaded reallusion hub and nothing...More
