Votes
0
Product:
Reallusion Hub
Version:
4.1
Status:
Active
Issue 9111
We are having trouble logging into Reallusion.
We need to help! We are having trouble logging into Reallusion.
Our goal is to query technical support tickets to verify responses.
However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment.
This has been happening since yesterday.
OS: Windows 11
  •  1
  •  407
Bug
Submitted byRaph_Moreira
1
COMMENTS (1)
Feedback Tracker Admin
Hi Raph_Moreira,

Can you check two things:
1. Please restart RLHub and try again. Has the problem been solved?
2. Try to log in from the RL website. Is it normal?

Thank you.


Soya
Reallusion
1