Our problem occurs when we are trying to export an FBX of a character; when we export we get a warning stating that the avatar requires a license. When we check unpurchased packs it does not identify what is missing specifically. In our pipeline, our characters are shared between multiple machines...More
I originally posted in the forum as I hadn't noticed the Feedback tracker. I have been creating a male model and he has no underarm hair. Why can we have all other types of body hair but not that one? I saw this on the Renderosity site (please see attached) and it's exactly what I'm talking...More
Hi, I can't access the content tab (content manager) in CC4 anymore after the 4.11 update, I can see all of the content when using IC8 and the CC4 plugins are still there (headshot, skin gen etc) I have looked for it under the windows section, but it just doesn't seem to be there anymore...More
for a character when i try to edit the mesh for the shoe, it is not letting me edit the shoe , pull and push nothing working. those were working initially....More
Hi Support-Team, I am new to Character Creator and i have a big Problem with the CC4 Camila Actor. I Just double click on Camila then rotate her face in viewport to show the Problem part in her face and then i start the Iray Render Preview. Only this 3 steps....More
instruction at 0x000 referenced memory at 0xfffff. the memory could not be read It happens when I try to make a new morph slider The progress bar of making the new morph won't go complete and the morph will not be created. The error happens when I open the morph source project (or any other...More
I can't seem to use the Virtual Human Heads pack found here https://www.reallusion.com/ContentStore/Character-Creator/Pack/CC-3D-Scan-Series-Virtual-Human/default.html Steps: Create new project...More
Everytime i import a non standard character from blender , if its quads and non tris, i have shading issues Do i always have to convert them in tris? or is there any other solution? Thank you...More
Relates directly to: https://www.reallusion.com/FeedBackTracker/Issue/Edit-Mesh-mode-does-not-allow-to-delete-faces-from-Cloth-or-Hair You guys rushed to mark that one as "Not a Bug" and now I cannot even reply to it. Anyhow, the problem is still there, regardless what template I use and...More
