142 issues found

0

Votes
New
I tried to launch 3DXchange after purchasing it and the product will not open. The 3DXchange splash screen appears and then a white box flashes on and off the screen and then nothing. I've reached out to Support Thursday (5/28) but still have not received a response. Downloaded DirectX 9 to...More
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Bug
Submitted by mp1forever

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Active
I have tried exporting a 2011 FBX from Maya 2017, Cinema4D R20 and Blender 2.8, and have been unable to import animated morph targets into 3DXchange 7.61.3619.1. Previewing these files in another application shows the animated morph targets fine. Unfortunately the fbx is too large to attach...More
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Submitted by kialnatale

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Active
I have imported Mixamo animation using 3DEchange Pipeline as instructed on the following Youtube tutorial:
https://www.youtube.com/watch?v=plcJLIxmklg
However, it fails to import into iClone 7....More
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Bug
Submitted by tomatell

1

Votes
Active
INSTALLED PRODUCT: iClone 3DXChange 7 Pipeline
INSTALLED VERSION: 7.61.3619
STEPS:...More
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Submitted by abbalamm

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I can't open the software. It only flashes as it was opening but nothing. I uninstalled and reinstalled and nothing. Any idea what is the problem? I really appreciate it. I have DirectX 12 installed, GeForce GTX, Intel CORE i7 Gen and 16 RAM...More
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Submitted by 206gil

0

Votes
Not Reproducible
Daz Extension does not map
However, while all the morphs come over to 3DXchange, none are "Set" in the Expression Editor (except for the head and eye movements that 3DXchange creates automatically). I have to manually Set all Visemes, Muscles, etc.
1. Add _iCloneFaceKey.duf to respective Genesis...More
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Submitted by Jason_752790

1

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Active
I’m surprised that a problem that has been reported since 2017 is still not resolved (https://www.reallusion.com/FeedBackTracker/Issue/Mixamo-fbx-import-issue and https://www.reallusion.com/FeedBackTracker/Issue/unable-to-export-FBX-mocap-from-Mixamo-to-iClone).
I followed these 2 tutorials...More
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Submitted by Likatus

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Active
I would love to have the actual joint controlled morphs for the DAZ characters imported into iClone. The look of joints when bent are beautiful in DAZ, and odd to freaky in iClone.
And I mean as an auto-set up and not some complex morph import and learn how to use scripts to fix it kind of...More
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Submitted by sidhe_touch

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Votes
Active
Animation is not reflected when the output destination is set to Custom in FBX export of Xchange7.61.
The same is true for iClone 7.72, but the animation appears to load only in the target application selected in the FBX export panel.
Is this a specification change like this?...More
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Submitted by m_koshi

1

Votes
Assigned
Taken from Case 173397
Reproduced in Support team by Rampa
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Submitted by JohnRourke
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