We created a cartoon character in ZBrush and brought it into Character Creator 5. We managed to rig the body, but we're having a lot of trouble with the face; we can't get the bones generated in CC5 to work in the animation.

We purchased your programs: one iClone and two Character Creators, plus plugins for ZBrush: Motion Live, AccuFACE Profile for Motion LIVE Plug-in (iClone 8), Clone 8 + Character Creator 4 + Headshot Plug-in 2 for Character Creator 4 + iPhone LIVE FACE Profile for Motion LIVE Plug-in (iClone 8).

Attached are photos of our character and a demonstration of the bones we managed to place on the character, but unfortunately we can't use the program for our project.

Could you please help us with this project, which is a 26-episode series we are producing in Brazil?

If we can solve this problem, we will produce other series and would be delighted to share the results and projects with you for Reallusion's success stories.

Our studio has 6 series being shown on 3 channels nationally in Brazil to an audience of 30 million people per month.

If you cannot help us, could you please recommend a professional who can help us? We are willing to pay for the consultancy, as we are extremely frustrated with the acquisition of your programs, which were initially intended to help us with the productivity of our production pipeline, but unfortunately we are not achieving the results we expected.

My sincere regards.