HD Face profile morphs not created in Unreal Engine 5

Votes
0

Product:
Character Creator 5

Version:
5.03

Status:
Assigned

Issue 12373

HD Face profile morphs not created in Unreal Engine 5

1. created a skeleton with accurig within Character Creator 5 (5 fingers)
2. adjusted the Facial Profile from CC4 -> CC4 extended -> HD Profile (imported a fixed set, which was created before from a CC5 character
3. HD Facial Profil is working properly on the Head (within CC5)
4. exported it to UE5-skeleton (should be with the NEW Expressions for the HD Face Rig!!)
5. imported to UE5 -> there are no Expressions for the HD Face Rig !!

please make sure, that during export (even with a Accurig skeleton) -> the Correct Morph targets NAMING for the HD Face Rig are created

I consider this as a bug

OS: Windows 11

Attachment:

Screenshot 2025-12-09 222300.png

Bug Pipeline (Export/Import)Facial Profile Editor Character Auto Setup for Unreal

Submitted byoffice_383974 2025/12/09 21:25:06

COMMENTS (2)

office_383974 2025/12/10 18:26:58

Hi,
I only have a CC file with 4 fingers created with accurig in CC5 ->  still has HD Facial Profile assigned.

1.  export to UE5 skeleton brings an error   (I guess because its only 4 fingers - but still, no info on "failed export" message
2. exported it with UE4 skeleton -> is working
3. imported it into an UE 5.6 project with the new auto login 2.0 
4. still no new HD Facial Profile expressions in the morph targets - which are not working with the HD Face Rig

I created a Wetransfer file
https://we.tl/t-OXINwpoz5o
size (arround 55MB)

link is valid the next 3 days

Attachment:

missing_HD_morph_targets.png

Feedback Tracker Admin 2025/12/12 09:53:48

Hi office_383974,

I have got it.Thank you.

Q1:
Characters with only four fingers can't export UE5 fbx, this is a specification limitation. We will explain this more clearly in the next version.

Q2:
I will transfer it to our Dev Team.

Molly
Reallusion

Feedback Tracker Admin 2025/12/10 06:06:09

Hi office_383974，

Can you provide your project file to help us identify the problem?Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion