Votes
0
Product:
iClone 7
Version:
7.9
Status:
Active
Issue 7890
Custom normals dont import to iClone with the drag and drop feature
If you try to drop an fbx file in iClone, the custom normals dont import with it
but if you import it through 3dxchange they do
OS: Windows 10
  •  2
  •  385
Submitted byahingel
1
COMMENTS (2)
ahingel
no i meant the normals of the faces of the mesh, not the texture
if you model a mesh and edit the normals facing in a specific way, they came correct only when i imported through 3dxchange. not when i dragged the fbx into iclone's viewport
Feedback Tracker Admin
Good news.Thank you for telling me.

Molly
Reallusion
ahingel
here
i was intented to do the right one
but before, the normals on iclone was importing as it is on the left one not as the right one

although now in 7.91 that i tried it again
it imported correct

i had the issue in 7.9
so you probably fixed it already
Attachment:
  • _preview_00000.png
  • _preview_020000.png
Feedback Tracker Admin
Hi ahingel,

Can you provide the FBX file to help us identify the problem?Or can you tell me the specific way what you edit the normals facing?

Molly
Reallusion
Feedback Tracker Admin
Hi ahingel,

Can you provide the FBX file to us?

Molly
Reallusion
Feedback Tracker Admin
Hi ahingel,

Did you mean that the custom normal is Bump channle texture?If Yes,I can import it to iClone.

Molly
Reallusion
Attachment:
  • 40.jpg
1