I added additional ram to improve productivity. Copied the existing program to the new memory upgrade. The program informed me that I don't have a license to run the program. Can I resolve this without purchasing additional licenses? Can I get a discounted price for additional licenses?...More
When selecting the iray render for a project, regardless of how complicated the project is, most of the time the system not only crashes the program but also restarts my computer....the error comes up so fast, it's impossible to read fully but it is something like "IRQ Not Less Than Or Equal...More
The original workflow to create a path no longer works Is started after the last update which added the "ctrl alt shift " to Navigation/ object select functions By trial and error I found that " CTRL/SHIFT left click" is now required. as opposed to a simple left click...More
I recently did a major hardware upgrade, but I’m seeing zero improvement in working with Viseme tracks, in iClone8. Deleting or shifting a group of phoneme “letters” still takes an average of 20 seconds to process. This lag happens regardless of where I am in the timeline or how complex the...More
Even if this is just implemented initially for referencing in an environment scene (which could be many gigabytes) without bloating the new scene just for animating characters. Would be good if when reopening the new scene there was a toggle in the scene manager to (1) defer loading, (2) load...More
I wanted to reach out with a request for a connected plugin to be created for Cargo by Kitbash. Kitbash3d.com has a large collection of 3d model kits that I use in my creations. To use any component in iClone I must import the FBX version. This would mean a large FBX of all of the items in...More
I am trying to batch generate MotionPlus assets syncing body motion capture data with facial data processed in Accuface, but found no way to dynamically load the correspondent video files in Accuface within a custom script. I suggest a minimum API documentation to help users get enhanced custom...More
Hello Reallusion Support Team, I am a professional 3D animation creator and a heavy user of iClone. I am writing to report a critical issue regarding the 'Look At' feature when recording via Unreal Engine Live Link. [Issue Summary]...More
After the latest update the mouse right button no longer orbits a selected object The navigation control in the preferences disables the option for the orbit to select "None RMB " meaning the user now needs to press a key as well as the right mouse button to orbit a selected object...More
