When importing a FBX into IC8 if the FBX have negatives values in Bone scaling it will fail to import correctly the animation and will be messed up! This doesn't occur in IC8, Exchange and other software as Blender. I've attached a file with an FBX with and without the problem (Thanks for...More
Issue was not present in previous versions of V8, and I cannot identify a correlation between specific props and/or characters with the freezing. I exported an animation perfectly, and then an hour later the exact same character would not export, when only a few visemes had been modified....More
The auto-blink feature is flawed. The auto-blink option is completely pointless. Think about it: Do you blink twice often? It makes no sense. Blinking twice feels artificial. Choosing any blink mode will cause you to blink twice simultaneously. Why set it that way? Can’t you just blink once...More
In response to ticket # 265284 in quotes, I have attached the file you instructed me to send to you : "Since we are not able to repeat your issue on our end, help is needed to record a video clip about how you operated until encountered the problem & send it to us. Kindly send these files to...More
I have been able to use the AI renderer without fail. Suddenly it stopped working about a week ago. I deleted all the old files, uninstalled the AI renderer, reinstalled it, and still cannot render anything using the AI renderer. Keep getting the attached error messages. It is not a memory...More
I’m rendering an animation with Iclone/Blender pipeline for the first time. Everything is taking place in the same scene, so I’m using a single Blend file. The first motion I sent over went fine but when I sent a second I noticed the face was off and the arms were raised from the body. I...More
Good morning, I’m a single researcher interested in using iClone 8 and Character Creator 5 for a few months, and I would like to request some clarification regarding the licensing terms. Is it possible to purchase a monthly license, or is the software only available through an annual or perpetual...More
After selecting the camera with the toolbar icon it shows wrong transformation data in modify tab. You must move the camera or select camera from scene window to get the correct ones....More
