79 issues found

0

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I couldn't see how to give feedback to the Reallusion store, so apologies for putting this under the Hub.
I have bought many things from the recent sales, but when I am searching for new products, it is not obvious which ones I have bought before.
The only way to see if I have bought something...More
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Submitted by OkamiYuki

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I successfully downloaded Reallusion hub 4.09 but I can't log in to it. It keeps saying "Failed to login. Please wait a moment and try again".
Any idea on what could be the problem?...More
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Submitted by ohanezeca

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It displays the twirling circle suggesting its working, but doesn't download any products or updates.
The settings button(s) in the top right corner are not clickable....More
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Submitted by patster777

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Don't really know since when (few days) , but :
the hub doesn't launch on startup or manually anymore ( tried multiple times, restart computer...). ( hub version : 4.09.66617.1 )
I can't see it in the task manager or in system tray....More
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Submitted by dlalot

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Assigned
I am running windows 11 on an orion predator, this machine is a newer desktop just for media creation.
When I tried to do the most recent update to Iclone 8, character creator, and cartoon animator, reallusion hub was able to download the software but failed to install. I tried both the default...More
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Submitted by Plumbmonkey

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Sometimes the shape is black and sometimes when starting and choosing any button it dies it does not respond...More
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Bug
Submitted by goodartist

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Active
We need to help! We are having trouble logging into Reallusion.
Our goal is to query technical support tickets to verify responses.
However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
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Bug
Submitted by Raph_Moreira

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Released
Specs:
I7-10875H @ 2.4GHz
64GB RAM...More
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Submitted by greenwilliesjrsss

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I think a version of the Reallusion Hub should be added to the Windows store. This makes it easier for Windows users to keep the program up-to-date....More
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Submitted by Deborah Hearne

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Released
In previous versions of Reallusion Hub, my installed applications were visible at the top when I opened the app.
Now, when I open the app, I see ads for the IC8, CC4, CA5 and all the latest plugins with "TRY!"
To me, this constitutes a nag screen. I've been a customer of reallusion for over...More
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Submitted by similarly