Since today I can't connect anymore to Reallusion Hub or Cartoon Animator from my Windows 11 PC ...also I see only parts when starting the reallusion.com website in Browser - yesterday I was still working without any problem - seems to be something with Antivirus Software? I use Avast One....More
In previous versions of Reallusion Hub, my installed applications were visible at the top when I opened the app. Now, when I open the app, I see ads for the IC8, CC4, CA5 and all the latest plugins with "TRY!" To me, this constitutes a nag screen. I've been a customer of reallusion for over...More
I successfully downloaded Reallusion hub 4.09 but I can't log in to it. It keeps saying "Failed to login. Please wait a moment and try again". Any idea on what could be the problem?...More
I couldn't see how to give feedback to the Reallusion store, so apologies for putting this under the Hub. I have bought many things from the recent sales, but when I am searching for new products, it is not obvious which ones I have bought before. The only way to see if I have bought something...More
I have chosen Reclusion Hub to complete 4 updates. It asks me for my admin password and username. I tried all my passwords, Nothing works. This has never been an issue before, What changed? Is the admin password for Reallusion or the Microsoft admin password? How can I reset these password...More
I downloaded iClone and Character Creator on a laptop (it meets the system requirements) at work through my IM department. I have been unable to log into either program at work but was able to access both with the same laptop at home. After some investigation, our IT department identified...More
We need reliability first and foremost. It is not possible for a studio to put a production in standby because an update of one of its software is bugged. When the 7.21 update makes the Curve Editor plug-in unusable for more than a month, it can be a disaster for a company to finalize a project...More
