Trying to download any item in smart gallery ends up with a fail message
I'm trying to download items using smart gallery in character creator 3. The problem is that anytime I click on an item, it looks as if it download it, but at the end I get the following message: "Failed to download content. Please check your internet connection, or contact the author to confirm that the content is still available".
however my internet speed is extremely good (500mb/ps).