Votes
1
Product:
iClone 8
Version:
8.62
Status:
Not Reproducible
Issue 12273
FBX Export freezes at 54% indefinitely
Issue was not present in previous versions of V8, and I cannot identify a correlation between specific props and/or characters with the freezing. I exported an animation perfectly, and then an hour later the exact same character would not export, when only a few visemes had been modified.

I attempted multiple durations, but no result
OS: Windows 10
Attachment:
  •  2
  •  465
BugPipeline (Export/Import)Animation
Submitted bybrendan_271748
1
COMMENTS (2)
Feedback Tracker Admin 
Hi brendan_271748,

I’m checking in to see if you are still experiencing the same issue.

If the problem persists, would you mind providing the specific character or project file to help us investigate further? This would be very helpful for us to track down the cause.

Looking forward to your reply. Have a wonderful day!

Best regards,

Reallusion
jasmine
Feedback Tracker Admin 
Hi brendan_271748,

Thank you for providing your feedback.

We apologize, but we have been unable to reproduce the issue.

Could you please update your iClone to the latest version and re-export the character's FBX to see if the problem still occurs?

If the issue persists, would you be able to provide the specific character or project file you are currently using so that we can investigate the root cause of the problem?

If the file is too large, please upload it to a cloud service (such as Google Drive) and paste the link in the comments below. To keep the file private, remember to check the "Private comment" option in the Comments section when you reply.

Finally, we would like to confirm your original issue: Are you able to successfully export the character's motion FBX using this character, but unable to export the character itself?

Thank you for your cooperation, and we look forward to your reply. 
We wish you a wonderful day!

jasmine
Reallusion
1