Convert option grayed out when transforming to non-standart character

Votes
1

Product:
3DXchange 7

Version:
7.61

Status:
Not Reproducible

Issue 6825

Convert option grayed out when transforming to non-standart character

INSTALLED PRODUCT: iClone 3DXChange 7 Pipeline
INSTALLED VERSION: 7.61.3619

STEPS:
- Import a DAZ non human character with face morphs (FBX 2012, usual recommended parameters from RL videos)
- Set to non-standart for later animation in iClone
- Rigging using the proper bone assignation method / skeleton has the green button on
- Preview tests are ok in active mode

PROBLEM:
- Convert button is grayed, impossible to assign the new mapped rig

OS: Windows 10

Attachment:

DAZ_Nonstandart.png
DAZ_Nonstandart_2.png

Bug Pipeline (Export/Import)Character Setup

Submitted byabbalamm 2020/04/29 08:15:36

COMMENTS (3)

Feedback Tracker Admin 2020/06/03 02:16:32

Hi abbalamm,

Can you provide your FBX file to us?

Molly
Reallusion

Feedback Tracker Admin 2020/05/27 06:59:24

Thank you for your feedback.

Please provide your FBX file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion

willdegra 2020/05/25 13:14:43

For me it was checking the active box: