40 issues found

0

Votes
Active
Faceware RT Trial is not showing on Products or Add-ons.
1. install trial version of Faceware RT.
2. Rebooting Your Computer after complete installing....More
  •  2
  •  158
Bug
Submitted by cesmile

0

Votes
Released
You guys need to be aware that while reallusion hub is running in the background I get HUGE packet loss and latency. It causes giant stutters in my connectivity and literally makes any motion capture, VoiP or gaming impossible,. It took me hours of troubleshooting but I have absolutely nailed...More
  •  2
  •  1339
Bug
Submitted by aew928

0

Votes
Assigned
Real issue to reproduce -- set your Windows scaling to 150% (as some of us old folks/visually challenged have to do) and you can't see the hub anymore, unlike ANY other Windows program I've ever installed or used (it disappears offscreen completely with no way to get it back)....More
  •  2
  •  2557
Bug
Submitted by Kelleytoons

1

Votes
Active
не устанавливает smart gallery при загрузки показывает 99%...More
  •  2
  •  1014
Bug
Submitted by alik.asdf2014

0

Votes
Closed
The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
  •  2
  •  1384
Bug
Submitted by virtual_engine

0

Votes
Not Reproducible
i purchased multiple products windows version and the Reallusion Hub is not letting me install.
the download start and finished until 99%, and then stops and show this message :
"For an uknown reason, the downloaded installer file is not complete....More
  •  2
  •  1140
Bug
Submitted by eran.seobest

0

Votes
Not Reproducible
I cannot install any product from reallusion Hub trials following error occur attached screen shot need help...More
  •  2
  •  951
Bug
Submitted by smartboy6156

1

Votes
Active
if i click open in hub it redirect to my document tab instead of opening the software it seems like uninstalled but hub can't read that I can't reinstall it shows already there...More
  •  1
  •  210
Bug
Submitted by jumbujack900

1

Votes
Active
I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
  •  1
  •  185
Submitted by tscombo80

0

Votes
Active
We need to help! We are having trouble logging into Reallusion.
Our goal is to query technical support tickets to verify responses.
However, when confirming the login in 2 or 3 seconds, the system executes the logout automatically and we cannot access the Reallusion environment....More
  •  1
  •  363
Bug
Submitted by Raph_Moreira
1 2 34