Votes
1
Product:
iClone 7
Version:
7.71
Status:
Not Reproducible
Issue 6680
link not working
hi trying to transfer a character from iclone but there's no joy... it seems the CC3 BASE AS SOON as the transfer tab is clicked, UE4 4.24.2 crashes? , it seems to work with the
CC1 BASE... unreal just reports an error which says

"(01) Can't evaluate frame for 'Outfits_DH_Kevin_0'. No data was available."
"(01) Upgrade your code. Curve elements count has changed from the previous frame. That will clear the previous frames of that subject."

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0xffffffff

UE4Editor_Core
UE4Editor_Core
kernel32
ntdll

it seems to be with the CC3 characters i have sent to iclone, i tried it with the iclone demo character and it worked, but not with the CC3 characters?
please can you elaborate on what is going wrong, thanks
OS: Windows 10
  •  7
  •  1417
Submitted bySiverse
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COMMENTS (7)
livecleo
I am also having this error. Has this still not been resolved?
Feedback Tracker Admin
Hi livecleo,

Did it happen when you transfer to Unreal for the first time or you transfer again?If the first time and specific character happens,please provide your project file to help us identify the problem.You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
jrhysbevan
i am getting this same issue when trying to link iclone to unreal 

Upgrade your code. Curve elements count has changed from the previous frame. That will clear the previous frames of that subject.

was a fix ever given?
Feedback Tracker Admin
Hi holocule,

If your UE4 crash mean crash report when transfering(UE4 still open),I'm very sorry that it's a  know issue.But the charater should be transfered to UE4,did'nt you?If no,please let me know.In your last video,can 't UE4 chatacter link to iclone chanracter at last?

Molly
Reallusion
Attachment:
  • 72.jpg
Feedback Tracker Admin
Hi holocule,

When UE4 crash,did UE4 close or just transfering dialog crash?

Molly
Reallusion
Attachment:
  • 72.jpg
Siverse
hi live link eventually loaded after long hang periods, but there is still the update code message in the bottom right hand of ue4? 

https://www.youtube.com/watch?v=Csj9QW6uKFY&feature=youtu.be
Siverse
hi have uploaded a screen capture vid on youtube of the ue4 live link crash, it seemed ed to get the mesh in then crashed completely 

https://www.youtube.com/watch?v=l2phFlvzGTY&feature=youtu.be

part 2...

https://www.youtube.com/watch?v=_GIQ0BIwMFg&feature=youtu.be
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