iClone would crash while baking IBL at 4096x2048 and more...

Votes
0

Product:
iClone 7

Version:
7.71

Status:
Released in 7.8

Issue 6659

iClone would crash while baking IBL at 4096x2048 and more...

Bugs:

So it would crash baking IBL at 4096x2048. Worse yet, the registry values OnlyShowDiffuse and OnlyShowSpecular would stuck on 1.

Most users would not know that, while any project opened after the crash would not properly render and displayed in view-port until values are set to 0 manually.

In addition, some texture would appear extremely dark (almost black) rendered in an IBL bake. I am sure that is not how it is supposed to be.

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Suggestion:

Since the IBL bake is radically different from the normal view-port display (most of the time it is darker), it is hard to understand how to tweak the project lights, GI, shadows, Ambient for the best desired IBL baked output.

So I suggest to enable IBL bake view-mode as one of the options in Real-Time drop-down box.
I can emulate that by setting those 2 mentioned registry values to 1 and restarting iClone.
But it would be nice to have it as an option, so that users can view baked result real-time and do the necessary tweaking to the scene for the best desired baked IBL output.

See the forum post for an example: https://forum.reallusion.com/FindPost435468.aspx

OS: Windows 10

9
3052

Bug Suggestion Visual

Submitted by4u2ges 2020/02/09 00:12:34

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COMMENTS (9)

4u2ges 2020/02/19 02:27:07

Hi Molly, 

No, iClone does not crash lately on anything (and I am working past week extensively on some mid-sized project). Only crashing with IBL baking images over 2K. It works sometimes, but most of the times it crash. I just made this quick video:

https://youtu.be/XUZWQVBedlY

Thanks

Feedback Tracker Admin 2020/02/19 01:41:46

Hi 4u2ges,

I have got your file, Thanks for your help.

We can't reproduce your problem. Did iClone crash when you only Bake IBL no any other operation?

Molly
Reallusion

4u2ges 2020/02/18 12:39:23

Hi Molly, 

For me, it is crashing practically on any project (small or large). Please find crash damp here: https://www.dropbox.com/s/txv8iwrxcsdv7w3/iClone.exe.209552.zip?dl=0

Thanks

Feedback Tracker Admin 2020/02/17 09:36:02

Hi 4u2ges,

Did iClone crash in all projects?

Please provide crash dump file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 

Download the zip file with the link below, inside the zip you can find the description about how to generate the startup log and crash dump.
https://drive.google.com/file/d/0B2qzWIH-JBaudGpCcTZIdG5KNjQ/view

Your help is highly appreciated.

Molly
Reallusion

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