Votes
0
Product:
iClone 7
Version:
7.9
Status:
Released in 7.92
Issue 7787
iClone crashes when trying to export FBX file
iClone crashes when trying to export FBX file
i was trying to export a non standard character
iclone pops up the message about memory again and crashes :(
sometimes it also crashes without any message. it just crashes

i noticed after that when i removed an accessory that it had subprops it exported as fbx succesfully but after a while iclone crashed

and i cant export it neither as alembic
says file contains invalid characters
OS: Windows 10
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Submitted byahingel
1 2
COMMENTS (6)
ahingel
it didnt happen again
i also was able to export those characters that was crushing before
if i find any other bug i ll let you know 
thank you :)
Feedback Tracker Admin
Hi ahingel,

Thank you for telling us.

Molly
Reallusion
Feedback Tracker Admin
Hi ahingel,

Did it happen in iClone7.92?

Molly
Reallusion
Feedback Tracker Admin
Hi ahingel,

Can you try again with iClone7.92?We fix a similar bug.

Molly
Reallusion
ahingel
Im sorry i cant share that
its for a client
ahingel
i still have this issue in some non standard characters in 7.91
Feedback Tracker Admin
Thanks for your help

Molly
Reallusion
ahingel
in the previous versions yes but i ve told you here on feedback tracker
if it happens again with another character i text you

this character has some flipped normals on purpose though, if that helps
Feedback Tracker Admin
Hi ahingel,

Did you have other character which also causes iClone to crash?

Molly
Reallusion
Feedback Tracker Admin
Hi ahingel,

Can you provide your project file to us?

Molly
Reallusion
1 2