export FBX button is greyed out

Votes
0

Product:
iClone 8

Version:
8.65

Status:
Closed

Issue 12448

export FBX button is greyed out

After initial installation exporting FBX (avatars, props, created geometry, etc) was possible, but now the export FBX button is greyed out. This applies to any content (avatars, props, created geometry, etc).
I have tried reinstalling at rolling back to previous versions, but the problem persists.

OS: Windows 10

Bug Pipeline (Export/Import)

Submitted bymartin.s 2026/01/20 04:58:06

1 2

COMMENTS (7)

martin.s 2026/02/05 04:04:18

Hi Kayla, 
Yes. I have tried everything before and it is definitely abnormal behavior. 

Thanks
Martin

Attachment:

fbxGreyedOut.jpg

Feedback Tracker Admin 2026/02/05 02:51:57

Hi martin.s,

Regarding the "Export FBX button is greyed out" issue:

This behavior typically occurs when no object is selected in the scene. The Export FBX function is context-sensitive and requires a target object (e.g., a character or prop) to be selected in the Viewport or Scene Manager before the button becomes active.

Please try the following:

   - Select the character or prop you wish to export in the viewport.

   - Check the File > Export > FBX menu again to see if it is now enabled.

If you have an object selected but the button remains greyed out:
This would be abnormal behavior. Could you please provide a short screen recording showing your entire iClone window? We need to see your Scene Manager selection and the greyed-out menu simultaneously to identify the cause.

Best regards,
Kayla
Reallusion

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