Votes
0
Product:
Character Creator 5
Version:
5.0
Status:
Assigned
Issue 12167
【Urgent】Export license error
Hi.

When I try to export a character, I get a license error, even though I'm subscribed to Digital Human Suite annual plan. When I click Buy, it takes me to a page telling me to purchase Ultimate Morph. I haven't tried every slider, but at least with Body/Head HA Baby, Body/Head HA Male Olds get an error. I tried logging out and back in, but that didn't solve it. I also tried with CC4 characters but same error occured.

Please check my video.
Thank you.

https://youtu.be/qiNjONBgsvo
OS: Windows 11
Attachment:
  • スクリーンショット 2025-09-04 135013.png
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Submitted bygokomu
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