Votes
0
Product:
iClone 8
Version:
8.62
Status:
Not Reproducible
Issue 12237
Trial CC5 (5.02) HD Facial Profile does not export to IClone 8 (8.62)
When I apply either the Aaron HD Facial Profile or the General HD Facial Profile to the Aaron Avatar, then send the character to IC8, Face Puppet throws an error [see attached screenshots]'there is no matching profile for the target character CC5 HD. However, Face Key displays the Facial profile as CC5 HD.

I discovered this while following along in a YT tutorial which states that the HD Facial Profile is available in Face Puppet.
OS: Windows 11
Attachment:
  • Screenshot 2025-09-30 144521.png
  • Screenshot 2025-09-30 142429.png
  • Screenshot 2025-09-30 142336.png
  • Screenshot 2025-09-30 142316.png
  •  2
  •  488
BugPipeline (Export/Import)Character
Submitted byultimativity
1
COMMENTS (2)
ultimativity 
Tina,

Unfortunately, my trial ran out before I could follow your advice.

Is it possible to get a new trial period?

Thanks,
Feedback Tracker Admin 
Hello, ultimativity, 

Please confirm that you have installed the 'CC5 Characters' content package in Character Creator.
If it was already installed, please remove it and reinstall it.

Thank you.
Tina
1