Votes
0
Product:
iClone 7
Version:
7.2
Status:
Active
Issue 3772
Popcorn FX did not restore after project crash
Hi RL

After a project - crash IC 7.2 did not restore the whole project. All Popcorn-Fx effects are empty. The Particles ( the blue little pyramids ) are loaded but no function inside. If i press simulate in the popcorn settings area no effect will be visible. All settings/particle are gone with wind.
OS: Windows 10
  •  2
  •  779
Submitted by2IDs media:design
1
COMMENTS (2)
Feedback Tracker Admin
Hi onlinebuddyxxl,

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment. And provide your project file and crash dump file to help us identify the problem

Reallusion
Feedback Tracker Admin
Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment. And provide your project file and crash dump file to help us identify the problem.

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://goo.gl/vxFKB5

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3772" in the email title to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion

1