Votes
0
Product:
Character Creator 5
Version:
5.06
Status:
Active
Issue 12520
Mesh explosion/Vertex distortion after reloading the project in Character Creator 5 Trial .
I am using Character Creator 5 Trial and Headshot v2 to create a child character. After saving and reopening the project, the character mesh appears completely broken/exploded.
​Steps to reproduce issue:
​Open Character Creator 5 Trial.
​Use Headshot v2 (Auto/Pro mode) to generate a character from a photo.
​Apply body morphs to adjust the age (7-8 years old).
​Save the project and close the program.
​Re-launch the program and drag the saved project into the viewport.
​Actual Result:
The character mesh is severely distorted (Vertex Explosion), making the project unusable.
​Expected Result:
The project should open with the character mesh intact and morphs correctly applied as they were when saved.
OS: Windows 11
Attachment:
  • Screenshot (11).png
  • Screenshot (12).png
  • Screenshot (13).png
  • Screenshot (14).png
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Submitted bylallantopkahaniya
1
COMMENTS (1)
Feedback Tracker Admin
Hi lallantopkahaniya,

We sincerely apologize for the inconvenience.
Since we are currently unable to reproduce the issue on our end, would it be possible for you to provide your project file? Both before saving (normal) and after (distorted) would be great.
This would greatly help our team to investigate the cause further.


Thanks
Steven
Reallusion
1