Votes
0
Product:
Character Creator 4
Version:
4.22
Status:
Released in 4.3
Issue 9551
InstaLOD Merge Materials corrupts blendshapes
In Character Creator 4.22, if I export a CC Game character FBX with the Merge Materials function enabled, the resulting FBX contains blendshapes but the blendshapes are corrupted. Any associated geometry collapses when the blendshape weight is turned on (image 1). It also seems like within CC, the facial profile becomes corrupted after export (image 3).

If I change nothing about my export process except disabling the Merge Materials function, the resulting FBX and blendshape geometry work properly. I've also previously exported CC Game characters using the Merge Materials function with no issue in prior versions of Character Creator.
OS: Windows 11
Attachment:
  • mergematerials01.png
  • mergematerials02.png
  • mergematerials03.png
  •  2
  •  237
Submitted bydb_axon
1
COMMENTS (2)
db_axon
I uninstalled Character Creator completely and reinstalled up to v4.12.  The Merge Materials function works properly and blendshapes are preserved.
db_axon
I updated my Character Creator program to v4.23 and this problem is still present.
1