Votes
0
Product:
Character Creator 5
Version:
5.03
Status:
Not a Bug
Issue 12302
Importing model from CC5 to UE4.3 autosetup using HQ shaders crashes everytime
.Import model into unreal.
. Choose HQ Shader
. Get screen to import character.
. Import all and it crashes every time
. Using LOD1

I have a vid but its to large to add here.
OS: Windows 11
Attachment:
  • Screenshot 2025-11-04 165507.png
  •  2
  •  239
BugPipeline (Export/Import)Auto Setup for Unreal
Submitted bySplatterbaby
1
COMMENTS (2)
jehad_101778 
Yes this makes sense. Thank you
Feedback Tracker Admin 
Hi Splatterbaby

We’d like to confirm first — is the character you’re using an HD character from CC5, meaning one that has been subdivided?

If so, please note that HD characters cannot be properly transferred to the Unreal Engine version you’re currently using.
At the moment, HD characters are only supported in Unreal Engine versions 5.4 to 5.6.

If you’d like to continue using HD characters, please update your Unreal Engine to a supported version and make sure to use it together with the latest Auto Setup.

Kayla 
Reallusion
1