Importing Clothed Daz Genesis 9 Character using the Transformer results in a blank dummy character

Votes
0

Product:
Character Creator 5

Version:
5.02

Status:
Closed

Issue 12227

Importing Clothed Daz Genesis 9 Character using the Transformer results in a blank dummy character

1. Export a clothed Genesis 9 character in Daz 3d
2. Import character via transformer
3. Select basic import (or advanced as it gives the same result)

The import results in a dummy character with no texture maps, no normal maps or mesh transformation, and no clothing

OS: Windows 10

Attachment:

CC5_Gen9_Clothed _character_Result.jpg

Bug Pipeline (Export/Import)

Submitted byamarbay 2025/09/24 17:53:38

COMMENTS (5)

amarbay 2025/10/08 16:54:27

Hi Molly,

I have updated CC5 and restarted the computer.

This seems to have resolved the issue as I am now able to import a clothed character

:)

Many thanks for your prompt response and support.

Feedback Tracker Admin 2025/10/09 00:55:49

Hi amarbay,

I'm glad to hear that.If you have any questions, please tell us at any time.

Molly
Reallusion

Feedback Tracker Admin 2025/10/08 01:12:22

Hi amarbay,

Can you capture a screen video to us?

Molly
Reallusion

amarbay 2025/10/01 00:02:29

Hi 

I have approved access to the uploaded files

:)

Feedback Tracker Admin 2025/10/01 03:23:44

Hi amarbay,

I have got it. Thanks. But I can load the character with cloth and texture. Can you capture a screen video, put it on the YouTube, and add the link in your next comment?

Molly
Reallusion

Attachment:

fghf'.jpg
fwefw.jpg

amarbay 2025/09/26 16:06:28

Please try and import via the following clothed characters via transformer:

Daz Genesis 9 character with a dress

https://drive.google.com/file/d/1nv6rl4iCKoR-_-Z7LxejxB9LHyadjiBK/view?usp=drive_link

Daz Genesis 9 character with a winter jacket

https://drive.google.com/file/d/1RiI-lxZ_thu5m_6Xnqcjwm1BFUn50iXq/view?usp=drive_link

Feedback Tracker Admin 2025/09/30 05:57:45

Hi amarbay,

Thank you for your response.But I need permission to download your file.

Molly
Reallusion

Feedback Tracker Admin 2025/09/25 03:59:22

Thank you for your feedback.

Please provide your FBX file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Allen
Reallusion