Votes
0
Product:
Character Creator 4
Version:
4.63
Status:
Released in 4.65
Issue 12307
Crash when trying to export as iAvatar the Neutral_M or Neutral_F base character
Steps to reproduce issue:-
1. In CC4, double-click on Base Neutral_M (or _F) character.
2. Click on "Export iAvatar" button on toolbar.
3. Click "Export" and save file.

CC4 then eventually crashes.

I am able to export iAvatar all other characters such as the Toon Neutral or CC4 Kevin or Camila.
I can also export as FBX the Neutral_M or _F characters.
Issue is only on Neutral_M or _F characters when export as iAvatar.
See screenshots for info on character itself.
OS: Windows 11
Attachment:
  • Screenshot 2025-11-07 203759.png
  • Screenshot 2025-11-07 203834.png
  •  1
  •  324
BugPipeline (Export/Import)Character
Submitted bycatclaw
1
COMMENTS (1)
Feedback Tracker Admin 
Hi catclaw,

Thank you very much for your feedback. We will handle it as soon as possible.


Soya
Reallusion
1