Continuous crash with every character

Votes
1

Product:
ActorCore

Version:
1.0

Status:
Not Reproducible

Issue 10864

Continuous crash with every character

I open the software
I choose the file to import
loads it well
As soon as I want to rip it, it crashes
With the previous version this did not happen but I cannot use it. I have updated my graphics card drivers also but nothing

OS: Windows 11

Bug AccuRIG

Submitted byalfredo.vaglieco 2023/10/27 09:17:45

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COMMENTS (9)

alfredo.vaglieco 2023/10/31 10:21:46

Private Comment

Feedback Tracker Admin 2023/10/31 06:19:11

Thank you for your feedback.

1. Please provide your character to help us identify the problem.

2. Please provide your system information file to help us identify the problem.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

3. Please provide your crash dump file to help us identify the problem.
%LOCALAPPDATA%\Reallusion\ActorCore AccuRIG\crashDumps

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion

alfredo.vaglieco 2023/10/27 09:28:17

Also with the internal sample characters

alfredo.vaglieco 2023/10/27 09:27:46

As soon as I want to Rigg, it crashes

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