Votes
0
Product:
iClone 7
Version:
7.92
Status:
Assigned
Issue 8064
Cant apply Subdivision Bug
When try to apply Subdivision to a non Standard character (all quads) iClone sends this error and crashes
OS: Windows 10
Attachment:
  • Screenshot 2021-08-13 170600.jpg
  •  5
  •  114
Submitted byahingel
1
COMMENTS (5)
ahingel
Did you get the file?
Please if you download it tell me so i delete it from my dropbox
Feedback Tracker Admin
Hi ahingel,

I have got it.Thank you very much.

Molly
Reallusion
ahingel
Here it is
https://www.dropbox.com/s/temwj1hacxt662f/iClone.DMP?dl=0

Please tell me if i can change something on the model if its an issue there. If you can see that from the dmp file

Thank you
Feedback Tracker Admin
Hi ahingel,

Can you provide crash dump file to us?

Once crash, don't close the memory DLG,try to find the dump file under:
Step1: Open the Task Manager
Step2: Click the "Processes" tab
Step3: Right-click on the "iClone 7 AP"
Step4: Click the "Create dump file"

Molly
Reallusion
ahingel
no sorry, i cant share this character.
but i didnt do something different. even if its all quads or tris still have the same issue.
also not all the mesh parts are joined together if that helps.
Feedback Tracker Admin
Hi ahingel,

Can you provide your character file to us?

Molly
Reallusion
1