Votes
0
Product:
Character Creator 5
Version:
5.05
Status:
Active
Issue 12471
Auto setup crashes everytime when a try to import my .FBX character
in both UE5.5.4 and UE5.6.4 when importing using the auto setup plugin, unreal engine crashes, everytime this happens:
LINK DO ONEDRIVE PROJECT'S FILES: https://drive.google.com/file/d/16OS_bRKMOBbxmQGt6LCF_YPAMN3M5MA-/view?usp=sharing

LoginId:1d910a0341cac98ec5b4738fff6a2149
EpicAccountId:84a9094c32d8409fb2c52fbb451afc73

Assertion failed: Pair != nullptr [File:C:\Program Files\Epic Games\UE_5.5\Engine\Source\Runtime\Core\Public\Containers\Map.h] [Line: 703]



UnrealEditor_RLPlugin!FRLPluginModule::AutoSetup() [C:\UE\BuildUE\CCAutoScriptForUnreal\Auto Setup 2.0 For Unreal 5.5 (All-in-One)\Plugins\RLPlugin\HostProject\Plugins\RLPlugin\Source\RLPlugin\Private\RLPlugin.cpp:1227]
UnrealEditor_RLPlugin!FRLPluginModule::SetupAll() [C:\UE\BuildUE\CCAutoScriptForUnreal\Auto Setup 2.0 For Unreal 5.5 (All-in-One)\Plugins\RLPlugin\HostProject\Plugins\RLPlugin\Source\RLPlugin\Private\RLPlugin.cpp:517]
UnrealEditor_RLPlugin!UCCFbxFactory::FactoryCreateFile() [C:\UE\BuildUE\CCAutoScriptForUnreal\Auto Setup 2.0 For Unreal 5.5 (All-in-One)\Plugins\RLPlugin\HostProject\Plugins\RLPlugin\Source\RLPlugin\Private\CCFbxFactory.cpp:284]
UnrealEditor_UnrealEd
UnrealEditor_AssetTools
UnrealEditor_AssetTools
UnrealEditor_UnrealEd
UnrealEditor_UnrealEd
UnrealEditor_UnrealEd
UnrealEditor_Engine
UnrealEditor_Engine
UnrealEditor_UnrealEd
UnrealEditor_UnrealEd
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll
OS: Windows 11
Attachment:
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BugAuto Setup for Unreal
Submitted byantoniojanuario297
1
COMMENTS (1)
Feedback Tracker Admin 
Hi antoniojanuario297,

First and foremost, please accept our sincerest apologies for the extremely long delay in getting back to you regarding this crash report.

Since it has been a few months, we wanted to check in and see if you are still experiencing this Auto Setup crash when importing your .FBX character into the latest versions of Unreal Engine?

We attempted to access the Google Drive link you provided to investigate the crash logs, but unfortunately, we are no longer able to download the files.

If the issue still persists on your end with the latest updates, could you please re-upload and share the .FBX character file with us again? Having your specific file is crucial for our developers to reproduce and fix this crash.

Thank you so much for your incredible patience and understanding. We are standing by to look into this as soon as we hear from you!

Best regards,
Kayla
Reallusion
1