Votes
1
Product:
iClone 7
Version:
7.82
Status:
Active
Issue 7433
Auto Setup for Unreal
Enabling PN Triangle Tessellation in UE4 to smooth outputs almost always results in triangle shaped flipped faces, even with default characters. Contacted support (190728) but other than turning the feature off (resulting in characters looking like Kryten from Red Dwarf) they had no other suggestions.
OS: Windows 10
Attachment:
  • ImportError01.JPG
  •  3
  •  178
Submitted byossian.whiley
1
COMMENTS (3)
ossian.whiley
Private Comment
ossian.whiley
Hi,

Thanks for looking into this.

Are you able to view support tickets? ID Support TicketID : 190728 will explain the problem in more detail, there's a link in there too for a file that you can download to see the issue and confirmation from another employee at Reallusion that they can replicate the issue with their own models.
lianchiu
Hi Ossian.whiley,

I can't reproduce your issue.
Could you please take a screen record of your workflow to help identify the issue.
Thank you
1