Votes
0
Product:
3DXchange 7
Version:
7.2
Status:
Active
Issue 3829
3dxchange 7.2 crashes on import of iavatar with custom textures
1. I have a custom pbr base color, normal and roughness texture on my cc character for the head only.
2. I export it to iavatar and open it in 3dx 7.
3. It loads for a while and then program stops responding and crashes.

I remove the head texture by clicking on delete and import it into 3dx 7 and it imports successfully.
OS: Windows 10
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Submitted bygogstudios
1
COMMENTS (1)
Feedback Tracker Admin
Thank you for your feedback.

Please provide your character file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT3829" in the email title to feedbacktrackeradmin@reallusion.com.

Your help is highly appreciated.

Reallusion

1