Votes
0
Product:
3DXchange 7
Version:
7.4
Status:
Not Reproducible
Issue 5971
3DXchange crashes when opening Genesis 8 female characters from Daz3d
It only crashes when using the (Genesis8_Female_iCloneFaceKey)
program just closes without an error
OS: Windows 10
Attachment:
  • 5e62a7fd1e245b4d8f303edd9fb681cd.png
  •  2
  •  911
Submitted bykristian99sej999
1
COMMENTS (2)
Feedback Tracker Admin
Hi kristian99sej999,

Can you provide your FBX to us?

Molly
Reallusion
Feedback Tracker Admin
Thank you for your feedback.

Please provide FBX file to help us identify the problem.Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion

1