lost audio after smart gallery update

Votes
0

Product:
iClone 7

Version:
7.72

Status:
Closed

Issue 6710

lost audio after smart gallery update

project audio played before upgrade.then quit

OS: Windows 10

Bug Smart Gallery Pipeline (Export/Import)

Submitted byBellaire-Bob 2020/03/02 02:28:40

COMMENTS (3)

Bellaire-Bob 2020/04/08 03:08:51

fixed issue.

Feedback Tracker Admin 2020/04/08 03:33:08

Thank you for telling us.

Molly
Reallusion

Feedback Tracker Admin 2020/04/07 01:05:59

Hi Bellaire-Bob,

Can you provide project file to us?

Molly
Reallusion

Feedback Tracker Admin 2020/03/16 10:29:55

Hi Bellaire-Bob,

We can't reproduce this issue.Please provide project file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion