Votes
0
Product:
iClone 7
Version:
7.72
Status:
Closed
Issue 6710
lost audio after smart gallery update
project audio played before upgrade.then quit
OS: Windows 10
  •  3
  •  612
Submitted byBellaire-Bob
1
COMMENTS (3)
Bellaire-Bob
fixed issue.
Feedback Tracker Admin
Thank you for telling us.

Molly
Reallusion
Feedback Tracker Admin
Hi Bellaire-Bob,

Can you provide project file to us?

Molly
Reallusion
Feedback Tracker Admin
Hi Bellaire-Bob,

We can't reproduce this issue.Please provide project file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1