Votes
0
Product:
iClone 7
Version:
7.83
Status:
Active
Issue 7675
iray does not use nvdia 3090
Hello,
I followed the advice given by Joanne regarding the fact that when I want to render scene using my Nvidia 3090 it is not used at all, and only possible by CPU.
I did everything as written, but when replace the plugin with downloaded beta the Iray option simply disapear from iClone. I mean when I click PLUGINS in to menu I can see only Character Creator... and Smart Gallery.
When I revert all and put old iray files in C:\Program Files\Reallusion\Shared Plugins the iray option apears again in iClone ( but nVidia does not work anyway)
Can you help?


Feedback Tracker Admin Feb 23, 2021

Hello,

Do you mean IRay Plugin failed to render?

If yes, we have a beta version for Iray. Please follow the workflow to install the beta version in your iClone.

1.Go to the "Shared Plugins" folder at your iClone installation path.
(ex. C:\Program Files\Reallusion\Shared Plugins)
2.Found and rename your "IClrayRender" Folder. (ex.ICIrayRender001)
3.Download the Beta Version by the Download Link below.
4.Extract the "IClrayRender" Folder in the zip then copy to the Path mentioned in step 1
5.Open the iClone to try does it work or not

Download Link: https://cdn4.reallusion.com/IC_IRayRender_Beta.zip

When you are testing, first check out the Iray hardware settings whether it captures your GPU device.

If there are any questions, please let us know. Thank you.

Joanne


I
OS: Windows 10
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Submitted by_RESERVED_2_456103
1
COMMENTS (2)
Feedback Tracker Admin
Hi RESERVED,

If Iray plugin still disappeared,you can update the new patch which we will release soon,and try it again.Thanks.

Molly
Reallusion
Feedback Tracker Admin
Hi _RESERVED_2_456103,

Iray plugin appears in my iClone and other users.Please check if you follows the steps.

Molly
Reallusion
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