Votes
0
Product:
iClone 8
Version:
8.12
Status:
Released in 8.32
Issue 9078
iClone8 exports the different skeletons from CC4 or previous version iClone8 in Unreal Engine preset.
I'm currently using iClone8 v8.12 and CC 4.12.
I have worked on a project based on these tools for a long time.
Recently I found some facial animations exported to UE were not the same as in iClone8.
Then I check through and find that the bones' names are different.
Check the attachment picture. To prove it's a glitch of software.
I just grabbed the CC4 character Kevin and exported him as fbx both from CC4 and iClone8 in the same Unreal preset (Without changing any options)
And check the skeletons in 3ds Max.
As you can see, some extra bones are named differently.
Those "cc_base_" prefixes are gone. And I can understand why iClone8 does it.
But the most important is, how about my old project!
I have all these "cc_base_" bones in my project and now the new iClone8 refuses to export the animations that are compatible with them.
That feels terrible.
Just give me an option, so I don't need to rework all the animations, please.
OS: Windows 10
Attachment:
  • Snipaste_2022-11-26_15-34-28.png
  •  4
  •  396
Submitted byHenrySuen
1
COMMENTS (4)
Saeder
I confirm, the problem is the same when exporting to Unity.
That option is grayed out. And the bones don't have the same name as with a previous version of iClone
Feedback Tracker Admin
Hi Saeder,

Please try the latest version, it should work!
Thank you for your patience!

Calvin
Reallusion
Saeder
iClone 8.x, I don't know since when, but I had the problem when exporting animations back to Unity.
But the problem is that the option is grayed out by default
You have to: 
1. Open the export window ( Preserve bone Names is gayed and not checked)
2. Change to Maya, there you can check the box
3. Switch back to Unity

Then, the export works as with iclone 8.x
Attachment:
  • Untitled.png
Feedback Tracker Admin
Hi Saeder,

Is the previous version of iClone iClone7?We ever changed the bone name in iClone7.

Molly
Reallusion

HenrySuen
There is definitely something wrong with this option. And I just found out a tricky workaround:
 Switch to 3dsmax and tick the "Preserve", then switch back. Now I am getting what I need.
But rebooting my computer may reset this. Please fix it ASAP.
Attachment:
  • Snipaste_2022-11-28_16-16-00.png
Feedback Tracker Admin
Hi HungryHenry,

It should be checked.However, some operations may cause it to uncheck.As you said,the workaround is that you change to other profile,then change to Unreal.I will transfer it to our RD department.Thanks.

Molly
Realluson
HenrySuen
That option is grayed out. I can't change it.
See the attachment.
And somehow the exporting works just like expected today than yesterday. That's something mysterious.
Attachment:
  • Snipaste_2022-11-28_16-05-36.png
Feedback Tracker Admin
Hi HungryHenry,

Please open Export FBX Advanced Settings panel and did you tick "Preserve Bone Name(CC Base)"?If no,please tick it and try it agiagin.Thanks.

Molly
Reallusion
1