iClone freezes after installing Live link

Votes
0

Product:
iClone 7

Version:
7.7

Status:
Closed

Issue 6469

iClone freezes after installing Live link

I have the latest versions in use. Had no problems with Live Link until now.
If i reinstall iClone it starts normally but after reinstalling Live Link iClone freezes at start.
Propably some kind of cleaning problem with Live Link before new installation?
Anu suggestions?

OS: Windows 10

Attachment:

Sieppaa.PNG

Live Link

Submitted byJetace 2019/11/26 09:12:47

COMMENTS (2)

Jetace 2019/12/03 09:45:23

Solved by Restoring Windows 10 backup.

Feedback Tracker Admin 2019/12/03 08:51:38

Hi Jetace,

Please provide system information file to help us identify the problem. Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Molly
Reallusion