Votes
0
Product:
iClone 7
Version:
7.2
Status:
Active
Issue 3832
iClone 7.2 crash when i am trying to add video in background
My system specifications are:
- Intel Core i7 CPU 2.40GHz
- 8 GB RAM
- NVIDA GeForce 820M
- Intel HD Graphics 5500

I can make Head in CrazyTalk 8 pipeline, then add outfits on Character Creator 2, then add background images in iClone but when i am trying to add videos in background in iClone 7.2 then iClone 7.2 gets crashed. "A problem caused the program to stop working correctly...."
OS: Windows 10
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Submitted byminkify786
1
COMMENTS (3)
ashwinkumare994
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WayN
Hi Minkify786,

We have recently release 7.21 patch, it should fix issue.
Please give it a try. (In iClone's menu bar: help ➔ check for update should show you the download page.)
If it still doesn't work, let us know.
Thank you so much.
Feedback Tracker Admin
Thank you for your feedback.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Reallusion
1