cant export rigged FBX model from AccuRig after finished all the rigged step

Votes
9

Product:
ActorCore

Version:
1.0

Status:
Assigned

Issue 12546

cant export rigged FBX model from AccuRig after finished all the rigged step

Bug reproduced steps：
1. download a model from sketchfab website:https://sketchfab.com/3d-models/stylized-epic-bull-man-warrior-animated-c888523f5d5748799170e94e701987aa
2. open the accurig desktop software and upload the mode from sketchfab
3. Follow the rigged steps and when all of them are done, tap the export button and export my model with the settings from the screenshot I uploaded
4. an exceptional error occurred, please refer to the screenshot I uploaded.
5. I changed other models to try， but still cant export successfully

PS： the Issue system version is wrong and the correct version I uploaded is 2.1.0 not 1.0.

OS: Windows 11

Attachment:

屏幕截图 2026-04-03 095531.png
屏幕截图 2026-04-03 095503.png
屏幕截图 2026-04-03 100917.png

8
1286

Bug AccuRIG

Submitted byzhangdanfpnu 2026/04/03 02:11:12

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COMMENTS (8)

rsimonds42 2026/04/15 06:16:23

Same issue. Seemed fine yesterday but now is failing to export every time.

ngallist 2026/04/14 10:59:58

Hey!
Just came here to add another voice to this issue. Same here! Thanks

Feedback Tracker Admin 2026/04/08 06:26:34

Hi zhangdanfpnu，

Thanks for your Feedback, 

The issue can be successfully reproduced and has been reported to the team.

JoePan
Reallusion

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