Votes
0
Product:
Character Creator 5
Version:
5.02
Status:
Not Reproducible
Issue 12244
Uvs messed up when subdividing a CC3+ character in CC5
Hello, I’m following this tutorial on how to upgrade a CC3+ character to a HD character in CC5 :https://www.youtube.com/watch?v=Izt6hmVYyow&list=PLNV5zSFadPdmXrhTkDeZWEYhyYgj-aLGg&index=3

I have a CC3+ character that I created in CC4, and when I hit the subdivide button the mesh is properly subdivided however the uvs seems to be messed up
see the images of level 0 and level 1 in attachement
I’m using CC5.02.
OS: Windows 11
Attachment:
  • lvl0.jpeg
  • lvl1.jpeg
  •  3
  •  81
Bug
Submitted byNehon
1
COMMENTS (3)
Feedback Tracker Admin 
Hi Nehon

it's ok we’re glad to hear that the issue no longer occurs.
However, if the problem happens again, please contact us right away.
We’ll investigate it as soon as possible to identify the cause and prevent it from happening again in the future.

Kayla
Reallusion
Nehon 
Hello, I tried again, before sending you the file, but turns out I don't reproduce the issue anymore...
I can subdivide the model and it works just fine.
I'm sorry, If I ever get into the issue again I'll open another issue and put the file in it directly.
You can mark the ticket as solved
Feedback Tracker Admin 
HI Nehon

We have received your report. 
To help us identify the cause of the issue more accurately, please provide the file you used. 
You may attach it in your next message and mark it as private if you do not wish others to see it.

Kayla
Reallusion
1