Votes
1
Product:
ActorCore
Version:
1.0
Status:
Not Reproducible
Issue 10866
Using Actor Core and auto Crash
Open and load character
After rig until to finalize... when calculating and suddenly out
OS: Windows 10
Attachment:
  •  3
  •  126
Submitted bylong.nguyen.hoang903
1
COMMENTS (3)
Feedback Tracker Admin
Thank you for your feedback.

We have probably solved the issue, however, this issue was difficult to repeat, please update v1.3.2 version to see if the issue still exist. please let us know if the issue solved.

Allen
Reallusion
Feedback Tracker Admin
Thank you for your feedback.

1. Please provide your character to help us identify the problem.

2. Please provide your system information file to help us identify the problem.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

3. Please provide your crash dump file to help us identify the problem.
%LOCALAPPDATA%\Reallusion\ActorCore AccuRIG\crashDumps

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
madissson
I have the same issue today. Yesterday worked perfectly
1