Votes
0
Product:
iClone 7
Version:
7.3
Status:
Closed
Issue 5407
TGIF sale_201811
I cannot install all the TGIF sale 2018 November products. I had issues with the following:
Total Plants 2 - Shrubs and Flowers
Nature Builder - Gardening Content
Occupations Series - Career Gears
City Elements - Suburbs in Winter Vol. 1

They all gave the same error:
Cannot find the program associated with the downloaded file(s). Please install iClone first.

If you need photos, I can print screen to show you iClone 7.3 was open at the time of installation, hoping this would allow the programs to "see" that iClone was truly installed.
OS: Windows 10
  •  2
  •  846
Bug
Submitted byfsilva
1
COMMENTS (2)
fsilva
Thank you! This worked!
Feedback Tracker Admin
Thank you for your feedback.

It looks like that it is the same issue as FT5249, some iClone registries were removed by the previous version of Reallusion Hub uninstaller.
https://www.reallusion.com/FeedBackTracker/Issue/Reallusion-Content-Downloader-Error

Please uninstall and reinstall iClone 7 to recover those registries back, we are sorry to cause you this inconvenience.
Please let us know whether this issue still exist after you reinstall iClone 7.

Reallusion
1