Votes
1
Product:
iClone 8
Version:
8.54
Status:
Not Reproducible
Issue 12075
Surface Sensor Settings doesn't work
Trying to get characters to walk up steps, but the "Plant Feet" and the smoothness of walking up the steps seem to be ignored. The character's pivot point is simply moving up the steps without a "plant feet" reaction.

I created simple stair geometry and imported it into iClone using FBX. Then I used Create Path to generate a walking path. After that, I added crowd using the Generate Crowd feature. Once I added characters and iMD, I ran the simulation. The feet don't seem to work.
OS: Windows 11
Attachment:
  • Screenshot 2025-08-01 011232.jpg
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Submitted bytcheng00
1
COMMENTS (1)
Feedback Tracker Admin
Hi, tcheng00

thank you for the detailed information.

To help us investigate this issue further, could you please provide your project file (or a simplified version containing the stairs and the path) in your next reply? 

This will allow us to check the specific geometry and sensor settings on our end.

Thank you!

Kayla
Reallusion
Feedback Tracker Admin
Hi tcheng00,

Just following up on this issue. To help us properly investigate why the "Plant Feet" and surface sensor settings are being ignored, we still need to check your project file.

Could you please provide the project file (or a simplified version containing just the stairs and the path) when you have a chance? If the file size is too large to attach, please feel free to share a cloud drive link (e.g., Google Drive, Dropbox).

Thank you!

Kayla
Reallusion
1