Votes
0
Product:
iClone 8
Version:
8.74
Status:
Active
Issue 12666
Slow performance when adding keyframes
Editing the pose of a CC5 character inside of CC5 (e.g. moving the arm) takes less than 0.5 seconds to update.
Using the same character in iClone and making a single adjustment / adding a keyframe to the pose takes around 1.5 seconds.
In slightly more complex scenes even adding a single keyframe to a simple cube takes around 2 seconds.

Is this normal behaviour or are there ways to reduce the delay for adding keyframes in the timeline in iClone?

I tried to lower all the graphic settings, but it doesn't change anything. Playback works also fine and without any delay.
OS: Windows 11
  •  2
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BugGeneralAnimation
Submitted bymich.greening
1
COMMENTS (2)
mich.greening 
Hi Steven,

I can do that, but I just ran a test on another computer and it’s a lot faster there.
So I’m assuming it’s a compatibility issue between my graphics card and iClone? I tested it on an RTX 3060 with Intel i5-11400F (it ran fast).
It’s slow on an RTX 4090 laptop GPU with AMD Ryzen 9 7945HX.
And everything else runs really fast and without problems, except for iClone's keyframes.
Feedback Tracker Admin 
Hi mich.greening,
Could you please provide the complete screen recording along with the project? This will help us better investigate the issue and identify the root cause.
You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Thanks
Steven
Reallusion
1