Votes
0
Product:
Character Creator 3
Version:
3.04
Status:
Active
Issue 5849
Save Custom Assets
No matter the character or asset i;m not able to save a custom asset. In the past i had no problem with this as i already got a few hair assets saved in the custom tab. But im trying to save a new one and no matter what section in the content tab im in i cant save a custom asset. Help please
OS: Windows 10
Attachment:
  • Screenshot (13)_LI.jpg
  •  8
  •  61
Submitted byedorseey03
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COMMENTS (8)
edorseey03
Got it i have two that's similar to your attached image so i attached both
Feedback Tracker Admin
Hi edorseey03,

Sorry for the late reply!
After we check the file that you attached.
It seems you got a wrong file, the correct file should look like attached image.
Please try again then attach this log for us.
Thank you for your patience!

Calvin
Reallusion.
Attachment:
  • CC_Log.jpg
edorseey03
Hey calvin or any other admin did yall find a solution to this issue?
edorseey03
Nevermind i've found it lol.. It's attached to this post
edorseey03
Hey ive searched my whole computer and my external hard drive that location you giving me to send to you guys are non existent i dont even have a reallusion folder on my computer just a character creator 3 one and its not located in there.
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