Votes
0
Product:
iClone 7
Version:
7.93
Status:
Not Reproducible
Issue 8227
Problem exporting characters to Blender from iClone pipeline
Doing some animations in iClone 7 designing characters in CC3 v3.44 and then, sending them to iClone v7.93 (pipeline). My project includes three characters, two of my own design and an actor core, all of them human. My human characters use the headshot plugin and Hair Builder and Professional outfits.

I export my characters by selecting all them and use the export option from the iClone's file menu (Export FBX).

Then I am importing the FBX in Blender 2.93. For this I am using the CC3 tools blender plugin (version 1.0.2).
My projects were being exported to Blender 2.93 without problems until two weeks ago, but since yesterday, I noticed that an error is now showing when I try to import any project in Blender with the plugin:

Python: Traceback (most recent call last):
File "C:\Users\amten\AppData\Roaming\Blender Foundation\Blender\2.93\scripts\addons\cc3_blender_tools-main\importer.py", line 689, in modal
self.run_import(context)
File "C:\Users\amten\AppData\Roaming\Blender Foundation\Blender\2.93\scripts\addons\cc3_blender_tools-main\importer.py", line 581, in run_import
self.import_character()
File "C:\Users\amten\AppData\Roaming\Blender Foundation\Blender\2.93\scripts\addons\cc3_blender_tools-main\importer.py", line 467, in import_character
self.import_characters = detect_characters(self.filepath, type, imported, json_data)
File "C:\Users\amten\AppData\Roaming\Blender Foundation\Blender\2.93\scripts\addons\cc3_blender_tools-main\importer.py", line 349, in detect_characters
chr_cache.character_id = character_keys[index]
IndexError: list index out of range

location: <unknown location>:-1

In the displayed characters several materials show incorrectly in Blender: face skin transparent, hair with plastic aspect, transparent clothes.

I also tried the new version of the CC3 Tools plugin (1.1.0), but here is the same problem and also I notice now that in this new plugin it is not easy to locate the option for rebuild the materials (which this time does not work for correcting the problem). I saw in previous projects this problem seemed to be related with textures and shaders, and by rebuilding the materials throught the plugin use to correct several issues, but this time it does not work either.

Since the last time I exported from iClone without problems it has been a pair of updates of iClone.

I tested the problem in my two authorized computers (Windows 8.1 and Windows 10) and the problems are identical.
OS: Windows 10
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Submitted byamtenorio2000
1
COMMENTS (3)
Feedback Tracker Admin
Hi amtenorio2000,

Can you provide your character to us?

Molly
Reallusion
Feedback Tracker Admin
Hi amtenorio2000,

Did it happen with all characters?If no,can you provide your character file to us?If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion
Feedback Tracker Admin
Hi amtenorio2000,

It works for me.Can you a screen shot and attach it in your next comment´╝č

Molly
Reallusion
1