Votes
0
Product:
iClone 7
Version:
7.41
Status:
Closed
Issue 6111
Motion Live Error; " Failed to connect live face "
I have spent the past few hours trying to connect Live Face to Motion Live in IClone 7. I have an iPhone Xs. I have tried both over wifi and a USB connection, making sure I put in the correct IP address in Motion Live. My Live Face app is up-to-date as is iClone7 and Motion Live. I feel like I have troubleshooted absolutely everything possible, but I just keep receiving the same error message. Any help would really be appreciated. I just upgraded from an iPhone 7 to the iPhone Xs just for this very purpose!
OS: Windows 10
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Submitted byToshgirl
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COMMENTS (6)
Feedback Tracker Admin
Thank you for your feedback.

Please provide system information file to help us identify the problem. Attach the file in your next comment. 

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https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Your help is highly appreciated.

Molly
Reallusion

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