Issue with the thumbs when importing a mixamo model

Votes
1

Product:
iClone 8

Version:
8.31

Status:
Active

Issue 10752

Issue with the thumbs when importing a mixamo model

the problem seemed to have been corrected with 8.2 but with 8.31 it's back ... or still there.

OS: Windows 10

Attachment:

mixamo_thumbs.png

Bug Pipeline (Export/Import)

Submitted byjlucfree 2023/09/03 05:55:25

COMMENTS (2)

Feedback Tracker Admin 2025/02/21 06:12:24

Hi jlucfree,
Are you still experiencing this issue?
If so, please update AP to the latest version and try reloading the Mixamo model.
If the problem persists, you can upload the file to a cloud service such as Google Drive and share the download link in your next comment.
You may also set the comment as private.

Thank you for your help!

jasmine
Reallusion

Feedback Tracker Admin 2023/10/27 07:25:18

Hi jlucfree,

Thank you for your feedback!
Please provide your fbx file to us, so that we can identify the issue properly.
You can upload the file to cloud service such as Google Drive, and attach the download link in your next comment.
You can also set the comment as private.
Thank you for your help!

Calvin
Reallusion